4.8
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5 Stars
238
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4 Stars
10
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3 Stars
0
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2 Stars
4
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1 Star
5
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1 week ago
County Garage Ford staff were good because from first visit when I spoke to Greig about what sort of car i wanted to my budget, Greig was consistent in helping me find my perfect car, he sent me lots of options without being pushy and I felt he really listened to me. My parents have used county garage fir many years now so their testament guided me to use county garage aswell. Im so pleased that Greig found me my car, its perfect for me and my son. County garage are a professional, thorough and friendly team im so happy I went with them. Thankyou to Greig for everything
claire woollams County Garage -
2 weeks ago
All the staff here are great and we've bought a number of vehicles over many years. Darren may be the best car salesman in the world
Hugh Matthews County GarageResponse from County Garage (Sales) Ltd 2 weeks agoThank you for your fantastic review, Hugh. It's wonderful to hear that you've bought a number of vehicles from us over the years and have always found the team so great. We'll make sure Darren sees your kind words – we're sure he'll be very pleased with his title of 'best car salesman in the world'! Thank you for your continued support.
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3 weeks ago
Me and my family have been purchasing cars with county garage for 20 years now. Very good customer service. Nothings ever too much trouble. I wont go anywhere else!
Viv Simmons County GarageResponse from County Garage (Sales) Ltd 2 weeks agoThank you so much for your wonderful review, Viv. It's fantastic to hear that you and your family have been choosing County Garage for the past 20 years. Your continued loyalty means a great deal to us. We really appreciate your support and look forward to welcoming you back for many more years to come.
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4 weeks ago
Hi, I had water ingress in the rear offside tail lift light on my Mach e. I would like to thank Ford County Garage, Herne Bay and Ford customer services for great service. The garage team works together and provides proper customer services unlike some large garages. One light unit replaced and the other seals replaced whilst they had the trim off. Thank you.
Michael Weaver County GarageResponse from County Garage (Sales) Ltd 2 weeks agoThank you for taking the time to leave such a positive review, Michael. We're really pleased to hear that you were happy with the service provided by the team, we'll be sure to share your kind words with them.
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1 month ago
Bought a car from here years ago, and thought I’d see if they could advise me why my phone had stopped syncing to it. Luckily Darren who if originally bought the car from was in the showroom and he and the guys disconnected/ reset my car battery and gave me a free coffee as well! Already great service, friendly and generous!
deb cob County GarageResponse from County Garage (Sales) Ltd 2 weeks agoThank you for your lovely review, Deb. It's great to hear that Darren was able to help get your phone syncing again, and we're so pleased you received such a warm welcome when you popped back in. We'll be sure to pass your kind words on to Darren and the team. We're always happy to help, and we're glad you enjoyed the coffee too!
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1 month ago
I have always brought cars from county garage the last few years and have recommended family and friends who have also brought cars. Darren and greg are very professional not pushy and always get the best deal they can even if there is obstacles in the way. County garage is one of the best in the motor trade they are always welcoming and happy and also at the front desk sarah.
Karen Hopkins County GarageResponse from County Garage (Sales) Ltd 1 month agoThank you so much for taking the time to leave such a lovely review and for your continued support over the years. We really appreciate you choosing County Garage and recommending us to your family and friends. It’s fantastic to hear your feedback about Darren, Greig and Sarah. We pride ourselves on providing a friendly, professional and pressure-free experience, so it’s great to know the team continues to make a positive impression. We’ll be sure to pass your kind words on to them all — they’ll really appreciate it.
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1 month ago
Very friendly, polite and professional.
Ewan Reynolds County GarageResponse from County Garage (Sales) Ltd 1 month agoThank you for your kind review. We’re really pleased to hear that you found our team to be friendly, polite and professional. Providing excellent customer service is something we take great pride in, so we really appreciate you taking the time to share your feedback.
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1 month ago
Greig was super, from minute 1 to the end, extremely helpful, caring & knowledgeable. Definitely looks out for customers and makes the process go a lot more smoother. I had struggles at motorpoint with dodgy cars, sales people trying to offload anything, Greg took the stress out of process when I came to county garage. Found a car that suits me best and the rest was history!
george batten County GarageResponse from County Garage (Sales) Ltd 1 month agoHi George, Thank you for taking the time to leave such a detailed review. We’re delighted to hear about your experience with Greig and that he was able to make the process smooth, straightforward and stress-free for you. We know buying a car can sometimes feel overwhelming, especially after previous experiences that haven’t gone as expected, so it’s great to hear that Greig took the time to understand what you needed and helped you find the right vehicle. We’ll be sure to pass your kind words on to Greig — he’ll really appreciate them.
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1 month ago
Always helpful and pleasant great deals
Iain Rodgers County GarageResponse from County Garage (Sales) Ltd 1 month agoHi Iain, Thank you for your kind review. We really appreciate your feedback and are delighted to hear that you’ve found our team helpful and pleasant. We always aim to provide great service and offer the best experience for our customers, so it’s fantastic to hear your comments. Thank you again for choosing County Garage Ford.
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2 months ago
"I was happy with the County Garage Ford because of the very high standard of service offered by the salesman (Gregg). Nothing was too much trouble. Also, the preparation of the car prior to collection was of the highest standard. "
Nigel Baker County GarageResponse from County Garage (Sales) Ltd 1 month agoHi Nigel, Thank you for taking the time to leave your review. We’re really pleased to hear that Greig provided such a high standard of service and that nothing was too much trouble during your experience with us. It’s also great to know you were happy with the preparation of the car ahead of collection – we put a lot of care into making sure every vehicle leaves us in the best possible condition. We really appreciate your kind comments and hope you continue to enjoy your car.
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2 months ago
Great service from greig at county ford. Timely responses and easy to cooperate with! Travelled 3 hours and the car was as described and hasn't missed a beat since owning it! Would highly recommend
Kieren Moss County GarageResponse from County Garage (Sales) Ltd 1 month agoHi Kieren, Thank you for taking the time to leave a review. We’re really pleased to hear that Greig looked after you so well and kept everything straightforward and responsive throughout. It’s great that the journey over to us was worthwhile and that the car has been exactly as described and performing well since you’ve had it. We really appreciate the recommendation and hope you continue to enjoy the car for many miles to come.
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2 months ago
I was searching for a nearly new Focus Estate and found the right spec car advertised on Autotrader, available at County Garage Ford. Every contact with them them (Darren), has been exemplary. He understood I was 4 hours away, sent videos and photos and provided enough info to make it worth the journey with a view to purchase. He facilitated a part exchange at a decent price, and went the extra mile in prepping the Focus for me. I particularly liked that he did not push finance when I'd made it clear I was a cash buyer. At no point did I feel pressured. Great business to work with, I wish I was close enough to have them service it etc.
Phil Bishop County GarageResponse from County Garage (Sales) Ltd 1 month agoHi Phil, Thank you for taking the time to leave such a detailed review. We're delighted to hear that Darren provided such a positive experience throughout your search for the right Focus Estate. Buying a vehicle from several hours away requires a great deal of trust, so it's fantastic to know that the videos, photos and information provided gave you the confidence to make the journey. At County Garage Ford, we believe in making the process as straightforward and transparent as possible, with no pressure and a focus on finding the right solution for each customer. We're pleased that Darren was able to assist with your part exchange and ensure the car was prepared to the highest standard before collection. Thank you again for choosing County Garage Ford. We hope you enjoy many happy miles in your new Focus and look forward to helping you again in the future should the opportunity arise.
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2 months ago
The staff at County Garage Ford were good because very knowledgeable helpful due to my other car getting stolen they found the car I wonted as my other car was for my 50th birthday and now my new car is better a d I am so happy and I ha e received 5 phone call to see how I am getting on and set up my phone to the car and app on my phone was also done and some petrol was puy in for me as I came from Croydon on there recommended
Mark Goodier County GarageResponse from County Garage (Sales) Ltd 1 month agoHi Mark, Thank you for taking the time to leave such a lovely review. We’re really sorry to hear about your previous car being stolen, but we’re absolutely delighted that the team were able to help you find a replacement that you’re even happier with. It’s great to know the whole process felt supportive from start to finish, especially with you travelling from Croydon. We’re also pleased the handover went smoothly and that the team could get your phone and app set up for you, along with making sure you were fuelled up for the journey home. The aftercare is something we really pride ourselves on, so it’s fantastic to hear the follow-up calls have been helpful while you’ve been getting used to the car. Thank you again for choosing County Garage Ford. We hope you enjoy every mile in your new car.
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4 months ago
Excellent service at this garage, very pleasant staff, work completed on time, I have no hesitation in using this garage again
lin ashman County GarageResponse from County Garage (Sales) Ltd 2 months agoThank you for your kind review, Lin. We’re so pleased to hear that you received excellent service from the team and that all work was completed on time. Your comments about our pleasant staff are greatly appreciated, and it’s fantastic to know you would have no hesitation in using us again. We look forward to welcoming you back to County Garage Ford in the future.
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4 months ago
Purchased a Focus Estate recently. Had the most amazing honest customer service from Darren who made the whole process very easy and comfortable. Even the after-sale service was top-class. Couldn't recommend County Garage more. I haven't experienced this quality of care in a very long time. Other establishments should take a leaf out of their book. Thankyou!!
Simon Moreton County GarageResponse from County Garage (Sales) Ltd 4 months agoThank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Darren made your purchase easy and enjoyable, and that our after-sales service met your expectations. We really appreciate your kind words and recommendation — it means a lot to the whole team. Enjoy your new car, and we look forward to seeing you again!
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5 months ago
Recently had a flat battery replaced by a call out organisation. In the process they damaged wiring and a warning light came on which they were unable to resolve. County garage diagnosed the problem and fixed it. Will be taking my Ford Focus to them for future work and servicing.
Ray Carver County GarageResponse from County Garage (Sales) Ltd 5 months agoThank you for your review, Ray. We’re pleased we could quickly diagnose and resolve the issue with your Ford Focus, and it’s great to hear that you now feel confident bringing your car to us for future work and servicing. Ensuring our customers’ vehicles are safe and reliable is always our top priority. We look forward to seeing you again at County Garage Ford and keeping your Focus running smoothly!
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5 months ago
A family run business who always go out of their way to ensure customer satisfaction. I couldn't have asked for better support and service. Thank you to all, and especially Sarah and Greig. "County Garage Ford were fantastic because they always treat you like a member of their family and a valued customer. I have been buying from them and using their service department for many years and they always go out of their way to ensure customer satisfaction."
STEPHEN PARRETT County GarageResponse from County Garage (Sales) Ltd 5 months agoThank you so much for your kind words, Stephen! We’re thrilled to hear that you feel well supported by our team — Sarah, Greig, and everyone here really appreciate your recognition. It means a lot to us that you see County Garage Ford as a family-run business that genuinely cares about its customers. We look forward to welcoming you back again soon! Best regards, The County Garage Ford Team
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5 months ago
Lovely staff friendly and attentive went the extra mile in selling me .my ford kuga thank you
Lois page County GarageResponse from County Garage (Sales) Ltd 5 months agoThank you so much for your kind review, Lois. We’re thrilled to hear that our team made your experience enjoyable and that you felt well supported throughout your Ford Kuga purchase. Going the extra mile for our customers is something we always strive for, so it’s wonderful to know it made a difference. We hope you’re enjoying your new Kuga and look forward to welcoming you back to County Garage Ford in the future!
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5 months ago PATRICK READ County GarageResponse from County Garage (Sales) Ltd 5 months ago
Thank you for your 5-star rating, Patrick! We really appreciate your support and are delighted that you had a positive experience with our team. We look forward to seeing you again soon. Best regards, The County Garage Ford Team
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6 months ago
Excellent service
John Shepherd County GarageResponse from County Garage (Sales) Ltd 5 months agoThank you for your 5-star review, John, it’s really appreciated. We’re so pleased to hear you received excellent service from the team at County Garage Ford. Your feedback means a lot to us, and we hope to see you again in the future. Best regards, The County Garage Ford Team
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6 months ago
Purchased a puma from county garage just before Xmas. Greig was brilliant, no pushy sales from him, we got a great px valuation on our car, everything was so relaxing and so straightforward. Even had follow up calls from greig just to make sure we are happy with our new car. So refreshing to deal with honest people and will definitely purchase another car /van from them, and recommend them to anyone wishing to buy a new/nearly new carSharon & Graham buckland ( new barn, Longfield)
terracuda1 County GarageResponse from County Garage (Sales) Ltd 5 months agoThank you so much for your lovely review, Sharon and Graham, and congratulations on your new Puma! We’re delighted to hear that Greig looked after you so well and made the whole experience relaxed and straightforward — exactly how buying a car should be. I’ll be sure to pass on your kind words to him, he’ll really appreciate it. It’s also great to know you were happy with your part exchange valuation and the follow-up calls — that ongoing support is very important to us. Thank you as well for your recommendation and for choosing County Garage Ford. We hope you continue to enjoy your new car, and we’ll look forward to welcoming you back when the time comes for your next one. Best regards, The County Garage Ford Team
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7 months ago
Just looking at this time but the staff were very friendly and informative, I will most certainly consider them after Christmas when we want to change our car, although most places do interest free car finance but they don't
Richard Martin County GarageResponse from County Garage (Sales) Ltd 7 months agoHi Richard, thank you for the positive feedback about the team — we’re glad you felt welcome and well-informed. We’d be more than happy to help when you’re ready after Christmas.
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7 months ago
County Garage are a top local dealer offering Service above and beyond@
Andrea Leach County GarageResponse from County Garage (Sales) Ltd 7 months agoThank you for taking the time to leave such a positive review Andrea. We are pleased to know you rate us as a top local dealer and that the team’s service stands out. We work hard to go the extra mile for customers, so your comments are very much appreciated.
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7 months ago
Great service from Sarah and the team. Booked an MOT and they managed to fit in a service as well.
Richard Stead County GarageResponse from County Garage (Sales) Ltd 7 months agoThank you so much for the lovely feedback! We’re really pleased we could get your MOT and service sorted – Sarah and the team will be chuffed to hear your comments. If you need anything at all in the future, just let us know.
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8 months ago
How buying a car should be. I purchased a Puma from County Garage, and I'm very pleased with the exceptional service I got , Greig and the team went above and beyond in every way. I told Greig I live an hour and half away, and would it be possible to some down and view the car and If I like it drive away that day with it. Greig was very accommodating with my needs, and he took the stress away. The two videos of the car I was sent and the amount of detail Greig went into in these videos was first class and very helpful. Thank you so much County Garage and Greig.
Laith “DJ Laith HBC” Shabib County GarageResponse from County Garage (Sales) Ltd 7 months agoThank you, Laith – we’re really pleased to hear how happy you are with your Puma and the service you received. Greig will be chuffed to read your comments. We know travelling such a long way can be a big ask, so it’s great to hear the videos and preparation helped make everything smooth and stress-free. If you need anything at all going forward, we’re only a call away.
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8 months ago Eamonn Lee County GarageResponse from County Garage (Sales) Ltd 7 months ago
Thanks for the 5 stars, Eamonn. We’re grateful for your support and pleased to know you were happy with your visit.
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8 months ago June Gillman County GarageResponse from County Garage (Sales) Ltd 7 months ago
Thank you, June — we really appreciate the 5-star review. We're glad you had a great experience with us and we’re always here if you need anything in future.
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9 months ago Martin Hirst County GarageResponse from County Garage (Sales) Ltd 8 months ago
Thank you, Martin! We really appreciate the 5-star rating and your support.
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9 months ago
So helpful with everything they do for you.
Paul Hilton County GarageResponse from County Garage (Sales) Ltd 8 months agoThank you, Paul! We really appreciate your kind words — it’s great to hear the team have been so helpful. We’re always happy to assist however we can!
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10 months ago
Purchased a fiesta from Greig at county garage, excellent service and super happy with the car. It had only come in the day before and they turned it around for us really quickly, serviced, mot'ed, valet and even topped up the fuel for our long trip home so we didn't need to stop. Would highly recommend, the videos were also really useful. My kids might even give me a go in it soon!
Phillip Northcott County GarageResponse from County Garage (Sales) Ltd 10 months agoThank you, Phillip, for such a fantastic review! We’re so pleased to hear you’re happy with your Fiesta and the service Greig and the team provided. It’s great to know the videos helped and that we could get everything sorted quickly for your journey home (fuel included!). We hope you enjoy many happy miles in your new car — and hopefully the kids will let you have a drive soon too!
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