Q: Do I need to make an appointment to test drive a car?

You don’t, but if we know you are coming we can briefly discuss what type of vehicle is of interest to you and have it ready to demonstrate to you when you arrive.

Question 1

How does Motability Work?

Accepted Answer

Motability is a national charity that was founded in 1977 to help disabled people, as well as their families and carers, become mobile. As one of the founding manufacturers of the programme, Ford Mobility is delighted to have supplied over half a million Motability vehicles to date and currently has over 150 model derivatives available.
We know that having a car can give you the freedom of independence. At County Garage, we can also provide you with real freedom of choice. We offer an extensive range of award-winning cars that deliver versatility and roominess without compromising on performance, driveability or style.
Motability's Contract Hire plan gives you:

Over 150 Ford models to choose from
Comprehensive Insurance, servicing and maintenance included
Full RAC breakdown assistance
Annual tax disc
Tyre and windscreen replacement
60,000 mileage allowance over 3 years
Many adaptations at no extra cost
You don&rsquo;t have to drive &ndash; you can nominate up to two drivers and pay a little extra for a third

Our worry-free policy continues right to the end of your three-year lease with a seamless transfer to your new car.

Question 2

Are you Motability Eligible?

Accepted Answer

To lease a car from Motability, you must be receiving either:

Higher Rate Mobility Component (HRMC) of the Disability Living Allowance (DLA) - currently &pound;62.55 per week - or,
The enhanced rate of mobility component of Personal Independence Payment (PIP) - currently &pound;62.55 per week - or,
Armed Forces Independence Payment - Motability Element (AFIP - currently &pound;62.55 per week - or,
War Pensioners' Mobility Supplement (WPMS) - currently &pound;69.85 per week.

If you choose to lease a car through Motability's Contract Hire scheme you must have at least 12 months' award length remaining. Only the higher or enhanced rate of the mobility allowance is used.
Do you need to have a driving licence?
If you opt for a Motability lease agreement you do not need to drive. You can nominate up to two drivers who may be friends or relatives, and parents or carers can apply on behalf of a child aged three years and upwards.
Only one nominated driver under 21 is permitted. This can be you or another driver who lives at your address. Drivers under the age of 25 can only drive cars in the lower ABI insurance groups of one to 16 and with a brake horsepower rating of 115BHP or less.
Please bear in mind that proposed drivers with certain convictions, disqualifications or endorsements within the last five years may not be eligible to be a nominated driver.
Nominated drivers should normally live within five miles of the disabled customer's address. You&rsquo;ll also need to confirm that all proposed drivers agree to the terms and conditions for using a Motability car.
Checking your eligibility
If you would like assistance checking whether you are eligible for either the Disability Living Allowance, Personal Independence Payment, Armed Forces Independence Payment or the War Pensioners' Mobility Supplement, you should contact one of the following agencies:
For enquiries about the Disability Living Allowance (DLA) and Personal Independence Payment (PIP) please contact Pensions, Disability & Carers Service on 08457 123456 or visit the Directgov website.
For enquiries about the War Pensioners' Mobility Supplement (WPMS) or Armed Forces Independence Payment (AFIP), please contact Service Personnel & Veterans Agency on 0800 169 2277 or visit the Veterans UK website.

Question 3

What is included in our Motability Service to you.

Accepted Answer

At County Garage Ford we pride ourselves on ensuring you fully understand how the scheme works, as well as making the process as simple as possible. Order and collect your vehicle in three easy steps, along with our assistance in ensuring you find a suitable car for your needs.
Suitable Car
We assist in finding you a suitable car within our range, arrange a test drive and make sure you feel it is going to be comfortable for you for the next 3 years. We can also discuss any adaptations to the vehicle that will help you get the most from vehicle and value your current car if you are not already on the scheme.
Complete an application
If you are satisfied that we have the right vehicle for you, the next stage is for us to complete an online application. All we need to achieve this is the following information from you:

Your driving licence and/or driving licences for any other named drivers
Your letter of award entitlement
Proof of address, such as a recent utility bill

You will also be asked to provide details of any previous accidents and driving convictions that you, or your named drivers, may have. We then submit this to Motability and they complete a few basic checks based on the information you supply.
Collect the vehicle
Once Motability have completed their checks and your chosen vehicle is available for collection, we will contact you to make the final arrangements. When you collect the vehicle will thoroughly explain everything you need to know and how we can assist in managing the vehicles maintenance requirements over the 3 years.
Additional benefits
With County Garage Ford you get the additional benefits:

Over 150 model derivatives to choose from, many with nil advance payment
Free collection and delivery for your vehicles maintenance requirements
We can bring the vehicle you are interested in to your house for test drive for maximum convenience
Free parking sensors on all Ford vehicles

Question 4

What Motability Adaptions are available?

Accepted Answer

Selecting you car is only part of the story. The Motability Adaptation Programme has made it easier than ever to choose the adaptations which are perfect for you - often at no additional cost.
Adaptations are devices that can be fitted to a vehicle so that driving is safer and more comfortable, and getting in and out of the car is made easier. There are a number of adaptations available, many for no extra cost, which could improve your motoring experience. The following lists some areas of the vehicle where adaptations are offered.

Speed and steering
Signalling and safety
Stowage
Seating and access

If you think you may benefit from an adaptation in your new car, Motability&rsquo;s Managed Adaptations Programme offers a wide variety of options that could make your driving experience more comfortable. The Programme takes away the hassle of organising adaptations by us managing the process for you from start to finish.
Motability now offer an even wider range of adaptations that are even more affordable so that you can adapt your car to suit your needs. We will ensure any adaptations required are completed before you collect your new car.

Question 5

What is an advance payment?

Accepted Answer

As vehicles get more expensive, your HRMC-DLA, PIP, AFIP or WPMS may not contribute enough towards the value of the vehicle and pricing that Ford and Motability have agreed. When this happens it may be necessary to pay an advance payment.

Question 6

What are the benefits of leasing a car through Motability as opposed to buying one privately?

Accepted Answer

Leasing a car from Motability provides an all-inclusive package designed to give you worry-free motoring. With a new car every three years, the lease also includes insurance, servicing and maintenance, RAC breakdown cover, tyre replacement and windscreen repair. All you need to budget for is fuel.

Question 7

I’d like to add a young driver to my Motability scheme insurance policy.

Accepted Answer

Only one nominated driver under 21 is permitted. This can be you or another driver who lives at your address. Drivers under the age of 25 can only drive cars in the lower ABI insurance groups of one to 16 and with a brake horsepower rating of 115BHP or less.

Question 8

Parking and reversing are getting more difficult for me because I can’t turn to look round.

Accepted Answer

With all Ford vehicles supplied by County Garage Ford, parking sensors are fitted to all Motability vehicles as standard.

Question 9

I have chosen the car I want, what do I do next?

Accepted Answer

Once you have chosen your car bring in your driving licence (and/or the licences of your nominated drivers), your letter of award entitlement and proof of your address (such as a recent utility bill). We will take care of everything else for you.

Question 10

Do I need to make an appointment to test drive a car?

Accepted Answer

You don&rsquo;t, but if we know you are coming we can briefly discuss what type of vehicle is of interest to you and have it ready to demonstrate to you when you arrive.

Question 11

What is PIP?

Accepted Answer

As part of welfare reform, the Government has started to replace Disability Living Allowance (DLA) with a new beneift called Personal Independence Payment (PIP) for people aged between 16 and 64.
PIP Information
The Department for Work and Pensions (DWP) award PIP based upon their assesment of an individual&rsquo;s ability to carry out a range of everyday activities. The eligibility criteria for PIP is different from those for DLA today and existing DLA recipients will not automatically be transferred across to PIP. This means that even if you already receive DLA, you will need to make a claim for the new benefit when the DWP invites you to do so at some point between now and 2018. The DWP will then access your claim and decide what level of PIP benefit you should receive. If you disagree with this assesment, there is an appeal process.
Who is affected by the PIP changes

Affected - Disabled people aged between 16 and 64 (including &lsquo;indefinate&rsquo; or &lsquo;lifetime&rsquo; DLA awards)
Affected - Disabled children will continue to receive DLA until the age of 16 and are then accessed for PIP
Not Affected - If you are an exisitng DLA recepient who turned 65 on or before 8 April 2013 you will continue to receive DLA.
Not Affected - War Pensioners&rsquo; Mobility Supplement pr Armed Forces Independence Payments are not affected.

If you find you are affected by the PIP changes and no longer receive entitlement that quialfies you for a Motability Scheme vehicle, the transitional support package may be avialble to you to assist.
For further information visit www.motability.co.uk
How does PIP affect the Motability Scheme
The Motability Scheme will work with PIP in the same way it does with DLA. Motability will continue to lease cars to disabled people who receive either:

The Higher Rate Mobility Component of DLA
The Enhanced Rate of Mobility Component of PIP
The War Pensioners&rsquo; Mobility Supplement
The Armed Forces Independence Payment

Further Information
There are a number of resourses to find more information on PIP including:

www.motability.co.uk
www.gov.uk/pip/overview
www.disabilityrightsuk.org/motability-scheme

Motability Service Centre

We can look after all your Motability service and maintenance

Servicing your Motability car

MOT Test

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